FAQ

How To Restore Your Premium Account
If you've changed your device, you can re-activate your premium account on the new device you're using. If you didn't switch between plat...
Tue, 30 Jul, 2019 at 8:49 PM
How To Watch Shows
Hobi is a tracking app, and not a watching app. You can't watch shows using Hobi as this isn't the app's purpose. Our description on both the ...
Sat, 11 May, 2019 at 12:09 PM
Missing Shows
If theres a show you can't find on Hobi, there are a 3 possibilities: 1. It's in Hobi, under a different name. Some Netflix shows appear under...
Tue, 30 Jul, 2019 at 9:05 PM
Trakt Sync Not Working Properly
If you're having trouble with Trakt sync, please note the following: Unsupported Trakt Features - Hobi does not support syncing Trakt collections ...
Tue, 6 Aug, 2019 at 9:34 PM
Cancellations & Refunds
Cancellations of Premium purchases are handled by Google Play and the App Store. You can contact either Google Play (if you have an Android device) or Appl...
Tue, 30 Jul, 2019 at 8:53 PM
La Casa De Papel Data Issue
Originally, La casa de papel aired as a single season with 15 episodes. Netflix re-edited the show into two seasons with shorter episodes. Hobi always d...
Tue, 30 Jul, 2019 at 8:56 PM
I need to report a bug
If you've encountered a bug, please follow these steps: 1. Ensure you have the latest version of Hobi. To verify, launch either App Store (on iOS) or ...
Tue, 30 Jul, 2019 at 8:59 PM
I have an idea for a feature
We do our best to read the ideas sent to us via email, though keep in mind that we don't reply. You may submit your idea to ideas@hobiapp.com. Keep it...
Tue, 30 Jul, 2019 at 9:01 PM
I purchased Premium but the app is still locked
If you've completed a purchase of one of our Premium plans but the app still locks the Premium functionality, follow these steps: 1. Launch Hobi 2...
Tue, 30 Jul, 2019 at 9:04 PM
How To Download Shows
Hobi is a tracking app, and not a watching app. You can't watch or download shows using Hobi as this isn't the app's purpose. Our description ...
Tue, 6 Aug, 2019 at 9:15 PM